Title: Environmental Services Team Lead Trainer
Company: Cleveland Clinic Foundation
Education: Associate’s Degree in Business Administration and Management, Bryant and Stratton College (2013)
Career History: Environmental Services Team Lead Trainer, Cleveland Clinic Foundation (2015-Present);
Shift Manager/Customer Service, Speedway (2013-2015);
Intern, Ultimate Auto Care (2013);
Customer Service, Walmart.com
Devin Dashawn Perry, Environmental Services Team Leader Trainer at Cleveland Clinic Foundation, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of environmental services.
Since 2015, Ms. Perry has excelled as part of the backbone of the Cleveland Clinic Foundation, where she leads those who sanitize and disinfect every area of the hospital to ensure the health and safety for its employees, caregivers, patients, and visitors. She is in charge of starting shifts and managing 30 to 40 employees, providing their assignments, supplies they need, and handling any and all issues that may arise. Additionally, she is a team leader in the emergency department, making it as clean and presentable as possible for the medical staff to do their jobs and save lives, and provides an extensive training program she created for those from sister hospitals. She ensures that the clinic is staffed with quality employees, maintains the employee retention rate, and helps make it a good environment to work in. As someone who did not start out pursuing a job in a medical environment, Ms. Perry advised others to “never stop trying…when a door is closed, you never know what is behind the next one that opens and where it can take you.”
Preparing for her professional journey with an associate degree in business administration and management from Bryant and Stratton College in 2013, Ms. Perry worked in customer service for Walmart and as an intern at Ultimate Auto Care before becoming a shift manager and customer service representative at Speedway. She was in this managerial role for two years when an opportunity presented itself to join the Cleveland Clinic. She decided to take the job because she considered it a way to obtain a new set of skills to learn and add to her resume. Upon reflection of her work there, she has most enjoyed being able to come in contact with people from different walks of life, backgrounds, and professions while also maintaining their health and safety throughout the hospital—and always striving to brighten their days with a warm welcome and smile. She’s also been involved with the clinic’s Shared Governance Committee, which provides solutions to issues within different departments.
Outside of her primary endeavors, Ms. Perry volunteers at her local church—through which she helps and supports the community youth whenever she can—and is a member of Praising, a small choir. She is also a devoted member of the American Hospital Association. Looking toward the future, she hopes to become a district trainer at her job, expanding her program to other locations. “Never give up,” she said, “because when you give up, that is when you are down.”