Katelyn M. Loyd

Title: Operations Director

Company: BrightView Health

Location: Painsville, OH

Education: Lakeside High School

Career History: Operations Director, BrightView Health (2022-Present); Patient Service Representative, BrightView Health (2020-2022); TNA, Long-term care facility (Eight Years)

Katelyn M. Loyd, Operations Director at BrightView Health, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Since 2020, Ms. Loyd has excelled at BrightView, an organization that offers outpatient drug and alcohol addiction treatment centers for those struggling with substance use disorders. Among her many responsibilities as the operations director, she makes sure that every day is taken care of, oversees three direct reports on a daily basis, and ensures that patients are being seen. An addiction and substance abuse counselor as well—whose expertise lies in diagnosing and treating addiction and mental health disorders, patient interviews, administering drug tests, outlining treatment plans, and participating in therapy sessions—she has helped people on their road to recovery in Ohio, at both the Ashtabula and Cincinnati branches of BrightView, as well as the University Women’s Health Clinic. Before joining BrightView, she had eight years of experience at a long-term care facility.

Ms. Loyd has been incredibly proud of becoming a successful operations director without a college degree. Upon graduating from high school, she earned a certification as a chemical dependency counselor assistant, was named an “Emerging Leader” at Brightview Academy in Georgia, and further learned under the tutelage of supportive supervisors, such as Michelle Thompson, the site operations director at the Ashtabula branch, and Michelle Neubert, who hired her and gave her the promotion. She finds it rewarding to be her authentic self while leading, not being too stern, and encouraging others to find joy in the work that they do; she believes she brings youthfulness to the organization. Looking toward the future, Ms. Loyd wants to continue to learn and improve in her role.

Bethany K. Peterson

Title: 1) Environmental Services Worker 2) Agent

Company: 1) Sanford Health 2) Amway

Location: Bemidji, MN

Education: AA in Performance, Bemidji State University (2017); Coursework, Sharon Mennonite Bible Institute (2004); Master Degree Coursework; Associate Degree Coursework in Violin, Teaching and Piano

Career History: Agent, Amway (2022-Present); Environmental Services Worker, Same Day Surgery, Sanford Health (2005-Present); Housecleaner (1999-Present), Joe Lueken (1999-2004); Violin and Piano Teacher, Private Practice; With, Local Strawberry Patch, John Lauderbaugh

Bethany K. Peterson, Environmental Services Worker at Sanford Health and Agent at Amway, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Attributing her success to a strong foundation through her faith in God, dedication to the church, and her parents, who valued the importance of homeschooling, Ms. Peterson has worked hard across numerous industries, including education—hoping to one day achieve her dream of becoming a full-time teacher. A violin and piano instructor through a private practice, a house cleaner since 1999, and an environmental services worker at Sanford Health since 2005, she also joined Amway as an agent in May 2022, where she continues to build her skills. In addition to her primary roles, she has volunteered as a teacher at a Sunday school through Richwood Baptist Church and is a choir member who has performed in France, Switzerland, Germany, Amsterdam, the Netherlands, Grenada, Puerto Rico, Mexico, and Canada.

Ms. Peterson has studied associate degree-level coursework in violin, teaching, and piano, master’s degree coursework, and then completed coursework at Sharon Mennonite Bible Institute in 2004. In 2017, she earned an Associate of Arts in performance from Bemidji State University. She considers one of the highlights of her career to be working 52 hours a week while attending a specialized school for a year, competing with all the other students. While she has always had a passion for music, she found it difficult to put in the time to practice in the midst of her other responsibilities. Her goal is to complete her degrees and begin to teach children, which she has always felt a calling to do.

As she continues on her professional journey, Ms. Peterson will be guided by her motto to “Have God first in everything because then everything else will prosper.”

Normanie McKenzie Ricks

Title: Business Owner, Operator

Company: Achieve Vision Center

Location: Marietta, GA

Education: Coursework in Organizational Management, University of California at Los Angeles (2013); Master’s Degree in Occupational Therapy, University of Alabama at Birmingham (2007); Bachelor’s Degree in Public Health Education and Promotion, University of Alabama at Birmingham (2005)

Career History: Business Owner/Operator, Achieve Vision Center, Atlanta, GA (2019-Present);

Orthopedic and Pediatric Rehabilitation Industry

Normanie McKenzie Ricks, Business Owner and Operator at Achieve Vision Center, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of occupational therapy.

Ms. Ricks’ accomplished career as a client-focused, results-driven occupational therapist coupled with a personal mission fueled the formation of Achieve Vision Center, a Georgia-based provider of OT services for children she’s been running since 2019. It was in 2016 when her daughter, Amare, was diagnosed with a vision disorder she’d never heard of, which prompted her to study it and its treatment possibilities. In doing so, she found that treatment was very similar to the therapy she provided for her clients who suffered strokes and traumatic brain injuries; patients of the disorder, also like her client base, were incredibly underserved, leading to the launch of her company. Through Achieve Vision Center, she provides rehabilitation to individuals whose vision is affected by neurological deficits and even free vision screenings for school systems throughout Georgia.

Beyond her primary endeavors, Ms. Ricks founded Vision Therapy Education International, Inc. in 2021 in an effort to help visually impaired individuals get the health care, education and resources they need to succeed in school, work and life. A dedicated advocate for children with disabilities, she’s also a motivational speaker and volunteer. Her outreach to children stretches even beyond the United States; traveling globally, she has provided services to youth communities in Japan, Nicaragua, Honduras and Zambia, and even teaches occupational therapy to students across various universities.

Prior to her role as the owner and operator of the center, Ms. Ricks earned a bachelor’s degree in public health education and promotion from the University of Alabama at Birmingham in 2005 and a master’s degree in occupational therapy from the institution in 2007. Equipped with degrees, she enlisted in the U.S. Navy, serving as a decorated officer and the manager of an early intervention program at a military hospital facility, which she helped to expand to local Marine Corps and Air Force bases. For her initiative with that program, she was recognized with a commendation medal in 2014—one of the major highlights of her career. She has excelled in the health care sector as an orthopedic and pediatric rehabilitation clinic manager and occupational therapy clinician.

In addition, Ms. Ricks is the host of a podcast and television show, “Health Facts with Normanie Ricks” as part of the YUR Health Network. She is also an advisory council member of the National Small Business Association and an executive board member of Lions Clubs International. Looking toward the future, she strives to make Achieve Vision Center global, starting with expanding it to other states, such as Texas, Illinois and California.

Eric R. Ocheretyaner, PharmD, BCPS, BCIDP

Title: Assistant Professor of Pharmacy Practice

Company: Arnold & Marie Schwartz College of Pharmacy and Health Sciences, LIU Pharmacy

Location: Livingston, NJ

Education: PharmD, Arnold & Marie Schwartz College of Pharmacy and Health Sciences, Long Island University (2015)

Career History: Assistant Professor of Pharmacy Practice, Arnold & Marie Schwartz College of Pharmacy and Health Sciences, Long Island University (2017-Present); Infectious Diseases Clinical Pharmacist, St. Barnabas Hospital, SBH Health System, Bronx, NY (2017)

Eric R. Ocheretyaner, PharmD, BCPS, BCIDP, Assistant Professor of Pharmacy Practice at Arnold & Marie Schwartz College of Pharmacy and Health Sciences, LIU Pharmacy, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Dedicated to excellence and advancing in his profession, Dr. Ocheretyaner has combined his expertise in infectious disease pharmacy, compassion for patients, and education at Long Island University since 2017. In his role as assistant professor of pharmacy practice at the institution’s Arnold & Marie Schwartz College of Pharmacy, he teaches on-campus and at a hospital site; works with multidisciplinary teams, such as physicians and nurses, to come up with the most effective treatment plans for patients; and educates and mentors pharmacy and medical residents. Prior to this post, he served as an infectious disease clinical pharmacist at St. Barnabas Hospital within the SBH Health System for a year and previously gained experience in the field as a pharmacy intern at Rite Aid from 2012 to 2015 and a resident in PGY-1 pharmacy practice and PGY-2 infectious diseases pharmacy practice at SUNY Downstate Health Sciences University between 2015 and 2017.

Outside of these primary endeavors, Dr. Ocheretyaner developed in his field through numerous avenues, from volunteering at pop-up vaccination and diabetes prevention events on behalf of Walgreens and the American Diabetes Association, respectively, to conducting a blood pressure screening at the Jacob Javits Center. He has also participated in a drug take-back event at Staten Island University Hospital South in 2013, supported brown bag events at the Brooklyn Hospital Center and Educational Alliance and Older Adult Services, and served as a medical van assistant for different causes, in 2014, and most recently acted as an education outreach member regarding COVID-19 at the Brooklyn Educational Opportunity Center in 2020; that same year, he won a grant related to the coronavirus through a competitive grant program. As the pandemic continued, he was active throughout 2021 as a presenter on the topic as well as other pharmaceutical matters across virtual meetings within the American Association of Colleges of Pharmacy and the American Society of Health-System Pharmacists. In addition, he has contributed articles to numerous professional journals within his field.

Recognized for his excellence and passion for what he does before he even obtained a degree, Dr. Ocheretyaner, while a student at the Arnold & Marie Schwartz College of Pharmacy and Health Sciences, earned a Pharmacy Rising Freshman Spring Award in 2010, a Pharmacy Dean’s Award for 2010 and 2011, and a Pharmacy Academic Incentive Award between 2009 and 2013. He has also been honored with a Pharmacy Scholars Award from 2010 to 2013, a Dean’s Scholarship, and a Graduate Excellence Award. In 2014, he won first place in a Pharmacy Clinical Skills Competition held by Long Island University. But, in his eyes, the greatest reward was graduating in 2015 with a Doctor of Pharmacy and subsequently becoming an academic professor. While in pharmacy school, he wanted to pursue residency training and be directly involved in the care of patients, and he enjoyed teaching and academia as well. He has found it rewarding to be able to encourage students to be involved in academic projects. Over the course of his professional life, he has been directly connected to his industry as a member of the New York State Council of Health-System Pharmacists, Infectious Diseases Practice and Research Network within the American College of Clinical Pharmacy, Society of Infectious Diseases Pharmacists, American Society for Microbiology, and Infectious Diseases Society of America.

Looking ahead, Dr. Ocheretyaner hopes to continue to progress and advance in his career and ultimately be promoted to higher-level positions in academia. Additionally, he strives to continue to conduct the research he’s currently involved with.

Dr. Delphine Adams, PharmD

Title: Pharmacist

Company: Texas Orthopedic Hospital

Location: New Orleans, LA

Education: PharmD, Xavier University College of Pharmacy (2021)

Career History: Pharmacy Consultant, Independent Pharmacies; Pharmacy Intern, Walgreens, Metairie, LA (2018-2019); Pharmacy Summer Intern, Albertsons Companies, Baton Rouge, LA (3 Months)

Dr. Delphine Adams, PharmD, Pharmacist at Texas Orthopedic Hospital, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Born and raised in Toronto, Canada, Dr. Adams was always a strong student—but also a truly gifted and dedicated athlete. She played basketball throughout high school and from early on, everybody knew she would end up getting a scholarship for her skills on the court, which she did. Upon graduating in 2015, she relocated to the United States to attend the Xavier University College of Pharmacy in Louisiana. In the midst of her studies, she also worked hard outside of class hours to pursue her dream role as a pharmacist—serving as a summer intern at Albertsons Pharmacy within Albertsons Companies, Inc. for three months and a pharmacy intern at Walgreens from 2018 to 2019.

In 2021, Dr. Adams earned a Doctor of Pharmacy from the university, where she also made the Dean’s List, and immediately became licensed as a pharmacist, passing all her board exams on the first try, and getting promoted as a staff pharmacist at CVS Health six months after becoming registered—an achievement she regards as her proudest so far. She has been at CVS Health since 2021 and has worked as a consultant at numerous independent pharmacies. Looking ahead, she will be working as a pharmacist in a hospital setting for the first time, at Texas Orthopedic Hospital, where her responsibilities will include several order verifications and working with interdisciplinary staff.

An ambitious and industrious young professional, Dr. Adams strives to one day establish her own business where she can help others as a private consultant. In addition, she sees herself potentially attending law school in pursuit of a degree in malpractice law. Dr. Adams attributes her success to her mother, Cecilia, who she says worked hard in order for her daughter to reach the heights she is at now.

Dr. Jennifer R. Riggs

Title: Executive Director

Company: AccentCare

Location: Las Vegas, NV

Education: Doctor of Philosophy – PhD, Industrial and Organizational Psychology, Capella University (2009-2015);

Master’s degree, Psychology, Eastern New Mexico University

Career History: Executive Director, AccentCare, Las Vegas, Nevada (2021-Present);

Regional Executive Director, Genesis, Albuquerque, New Mexico (2014-2021);

Operational Specialist, Brookdale (2010-2015);

Director, Probation Parole, Corrections Department



Dr. Jennifer R. Riggs, Executive Director at AccentCare, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

A veteran of the U.S. Army, having served as an E-4 specialist from 1993 to 1998, Dr. Riggs worked in law enforcement as the director of probation parole at a corrections department before switching gears and landing a job at an assisted living facility in 2010. Serving as an operational specialist at Brookdale Senior Living for five years, she became increasingly immersed in the medical and hospice field and quickly developed a love for it, as well as helping other people through health issues. Though she had never previously considered a career in the health care industry, that all changed. She became the regional executive director of Genesis HealthCare in Albuquerque, where she excelled from 2014 to 2021; in the midst of the COVID-19 pandemic, she proudly operated the first COVID skilled nursing facility in the state. Since 2021, she has served as the executive director of AccentCare—a renowned hospice based in Las Vegas, Nevada that acts as a national leader in personal care for its clients.

In her position, Dr. Riggs takes great pride in being a compassionate and hands-on management professional whose overall success can be attributed to her drive and desire to learn everything. With a background in operations, training, financial management, communications, and compliance within the fields of nursing and senior living facilities, her leadership has greatly contributed to the stellar reputation that AccentCare has maintained. On a given day, her myriad responsibilities include supervising all operations for the hospice; reviewing the financial aspect and handling a lot of business development; meeting with new clientele; working with patients in their homes; ensuring that their services are the best in the area; overseeing the clinical team and the nurses; and culture building within the team. In recognition of her work, she was honored among the 2022 Health Care Headliners by Vegas Inc.

Outside of her primary role, Dr. Riggs teaches sociology and criminal justice at Eastern New Mexico University and is a devoted member of the American Legion. She previously received the accolades of Administrator of the Year by the New Mexico Health Care Association in 2017 and Employee of the Year by the Probation Parole Department in 2006. In preparation for her outstanding career, she obtained a master’s degree in psychology from Eastern New Mexico University and—in the midst of her professional journey—earned a Doctor of Philosophy in industrial and organizational psychology at Capella University in 2015. Within the next five years, Dr. Riggs wants to learn more about the hospice industry and make a difference by educating people about the services they can offer.

Benjamin D. Galvan, MLS (ASCP), CIC

Title: 1) Infection Preventionist 2) Website Owner

Company: 1) Tampa General Hospital, 2) Your Infection Prevention Companion

Location: Tampa, FL

Education: Pursuing MPH in Infection Control, University of South Florida, Tampa, FL (Present); BS in Clinical Laboratory Science, Louisiana State University Health Sciences Center, New Orleans, LA (2015); BS in Biology, Louisiana State University, Baton Rouge, LA (2013); Diploma, Jesuit High School of New Orleans, LA (2009)

Career History: Website Owner, Your Infection Prevention (IP) Companion (2022-Present); Infection Preventionist, Tampa General Hospital, FL (2021-Present); Infection Prevention Coordinator, Osceola Regional Medical Center, C-HCA, Inc., Kissimmee, FL (2020-2021); Infection Preventionist, Advocate Aurora Health, Chicago, IL (2018-2020); Medical Technologist, Clinical Microbiology Department, Northwestern Memorial Hospital, Northwestern Medicine and Northwestern Memorial HealthCare, Chicago, IL (2015-2018); Internship in Medical Technology, East Jefferson General Hospital, LCMC Health, Metairie, LA (2015)

Benjamin D. Galvan, MLS (ASCP), CIC, Infection Preventionist at Tampa General Hospital and Website Owner at Your Infection Prevention Companion, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Since 2021, Mr. Galvan has excelled as an infection preventionist at Tampa General Hospital, a 1,041-bed nonprofit medical center with state-of-the-art programs, and serves an award-winning team of 10 infection preventionists. With a background in medical technology and clinical microbiology, he specializes in identifying and implementing processes that control and prevent pathways for transmission of disease—through which he works alongside several types of health care professionals, from direct care providers to hospital administration—and assists in creating standards, policies, and procedures within his field. Among his myriad responsibilities, he serves as a subject matter expert for assigned units, interdisciplinary workgroups, and hospital committees; helps prepare and present education and in-service programs; and investigates a wide range of infections and participates in impactful research. Most notably, Mr. Galvan chairs the hospital’s high-level disinfection committee, focusing on developing and maintaining a safe reprocessing program for reusable medical devices across the enterprise.

In 2022, he created Your IP Companion, a website that serves as a “one-stop” resource for infection preventionists and those looking to pursue a career—from general information to educational opportunities.

Prior to these appointments, Mr. Galvan was active as an infection prevention coordinator at Ocseola Regional Medical Center, C-HCA, Inc. from 2020 to 2021 and an infection preventionist at Advocate Aurora Health from 2018 to 2020. He was a medical technologist in the clinical microbiology department at Northwestern Memorial Hospital from 2015 to 2018 after launching his health care career as an intern in medical technology at East Jefferson General Hospital in 2015. He earned a Bachelor of Science in biology from Louisiana State University and a Bachelor of Science in clinical laboratory science from the Louisiana State University Health Sciences Center and is currently pursuing a Master of Public Health in infection control at the University of South Florida.

Outside of his primary responsibilities, Mr. Galvan has served on a number of committees and has built a name for himself as a renowned and inspiring author and presenter in the field. In recognition of his contributions, he proudly received the inaugural Emerging Leader in Infection Prevention Award from the Association for Professionals in Infection Control and Epidemiology in 2021. He holds memberships with the Florida Professionals in Infection Control, American Society for Clinical Laboratory Science, Infectious Diseases Society of America, and Florida Association for Healthcare Quality. Looking toward the future, Mr. Galvan strives to become even more involved and diversify his profession.


Your IP Companion

Kiera Nevers Hayes, MD, MSc

Title: Family Medicine Resident

Company: MultiCare Tacoma Family Medicine

Location: Tacoma, WA

Education: MD, University of Rochester School of Medicine & Dentistry (2019); MS in Control of Infectious Disease, London School of Hygiene and Tropical Medicine, with Distinction (2015); BS in Anthropology, Beloit College, with Honors, Summa Cum Laude (2011); BS in Biochemistry, Beloit College, with Honors, Summa Cum Laude (2011)

Career History: Family Medicine Resident, MultiCare Tacoma Family Medicine (2019-Present); Lab Technician, Center for Infectious Disease Research (2009, 2010-2013); Middle School Soccer Coach, Seattle Academy of Arts and Sciences (2012-2013); Research Assistant, Department of Gastroenterology, Department of Medicine, University of Washington (2011-2012)

Kiera Nevers Hayes, MD, MSc, Family Medicine Resident at MultiCare Tacoma Family Medicine, has been recognized as a Marquis Emerging Leader for their contributions and achievements in the field of health care.

Since 2019, Dr. Hayes has excelled at MultiCare Tacoma Family Medicine, where she utilizes her expertise in the areas of public health while providing a wide range of services. Over the course of an average day at the Washington-based medical facility, she provides patient care in a variety of settings, including the emergency department, adult and pediatric hospitals, and labor and delivery unit, and is in charge of its Social Determinants of Health Committee, which works on developing clinic screening and follow-up tools, directs the management of collected data, and designs community outreach learning experiences for residents. The role is the culmination of more than a decade’s worth of interest in public health, medical anthropology, and homeless health.

Dr. Hayes first gravitated toward her career while in high school through a teacher who had traveled extensively and spoke about neglected diseases, vector-borne diseases, and the intersection between human behavior and health—all of which she found incredibly fascinating. She later double-majored in biochemistry and anthropology at Beloit College—ultimately graduating as valedictorian, summa cum laude, and with honors in 2011. Over the course of her studies, she performed laboratory work to gain experience with infectious diseases—working as a lab technician for the Center for Infectious Disease—and came to realize that while she enjoyed laboratory research, she wanted to spend time face-to-face with people in need of health care. Armed with a bachelor’s degree, she spent time in South Africa, studying health care system utilization between allopathic health care, religious healers, and traditional healers, and the reasons why people made different decisions about where to seek care. The experience made her want to devote more training to medicine and public health; according to her, as interesting as studying people’s behavior was, she really wanted to be able to give something substantial back. With public health and anthropology as her foundations, she pursued medical school.

Prior to attending medical school, Dr. Hayes obtained a Master of Science in Control of Infectious Disease from the London School of Hygiene and Tropical Medicine in 2015 and then ultimately earned a Doctor of Medicine from the University of Rochester School of Medicine & Dentistry in 2019. In Rochester, beyond just receiving her doctorate, she engaged with homeless health as a volunteer for the UR Street Medicine and Homeless Response Team and helped develop an electronic medical record system for their street outreach work. While in her current position, she also serves as a National Health Service Corps scholar, through which she will be working in an underserved rural clinic, doing inpatient and outpatient work for underserved communities—hoping to continue to work with homeless and immigrant groups.

Outside of her primary endeavors, Dr. Hayes has been active as a volunteer for several health care initiatives and has lent her time and energy to such organizations as Health Alliance International and Harborview Medical Center. She is also a proud affiliate of the American Geriatrics Society, American Medical Association, American Academy of Family Physicians, American Academy of Developmental Medicine and Dentistry, Washington Academy of Family Physicians, and a former member of the Society of Teachers of Family Medicine and Gold Humanism Honor Society, among others. A devoted researcher and writer in the field, she has contributed numerous articles to professional journals, including the Washington Family Physician. Dr. Hayes has been recognized with the R. Knight Steel Award for Excellence in Geriatric Medicine, Department of Family Medicine Award, and a Costanza Community Impact Award.


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